PRIVACY POLICY
iDoctor respects your privacy. This policy explains what information we collect, how we use it, how it is protected, and how SMS communication is handled.
Who We Are
Our website address is https://idoctorct.com.
Information We Collect
We may collect personal information that you provide to us, including your name, phone number, email address, device information, serial numbers or IMEI, and any details you share regarding your service request.
When visitors leave comments, we collect the data shown in the comments form, the visitor IP address, and browser user agent string to help with spam detection. An anonymized string created from your email address may be sent to the Gravatar service to check if you are using it.
If you upload media, you should avoid uploading images with embedded location data, since visitors can extract that information.
We may also collect login details, cookies related to website preferences, analytics data, and embedded third-party content information.
How We Use Your Information
We use your information to:
Provide accurate repair quotes, schedule repairs, and communicate about repair status
Contact you about your device
Provide customer support
Improve our services and respond to inquiries
Manage website functions including comments, logins, and user accounts
Who We Share Information With
We do not sell or share your personal information with third parties except when necessary to complete your service, such as providing a shipping address to a parts supplier or warranty partner.
We do not share SMS consent with any third parties or affiliates.
Visitor comments may be checked through an automated spam detection service.
Cookies
If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience.
Login, screen preference, and editing cookies may also be stored to support site functionality.
Embedded Content From Other Websites
Articles may include embedded videos, images, or other content. Embedded content behaves the same as visiting the original website and may collect data, cookies, and tracking.
Data Retention
Comments and metadata are stored indefinitely.
User accounts store the information provided in their profile. Users may edit or delete their own information at any time, except their username. Admins may also edit this information.
Your Rights
You may request an exported file of the personal data we hold about you or request that we erase it. This excludes data kept for legal or security reasons.
Data Protection
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
Additional Information
We may receive data from third parties.
We may use automated tools to detect spam or manage website security.
We comply with industry regulatory disclosure requirements when applicable.
Contact Information
For questions about this privacy policy, contact us:
iDoctor
129 Rubber Ave, Naugatuck CT 06770
2037231923
naugatuck@idoctorct.com
